Batch replies by category
When many people report the same crash, review and send their replies together. Each one is still addressed to the person.
Reply to every review, in every language.
OpsHub groups your reviews by issue, drafts replies from your own templates, and translates them. You decide what goes out.
Free for one app. No Google Play access needed to try the sample.Illustration with sample data.
From a new review to a sent reply in four steps.
- 01
Sync
New Google Play reviews and support emails arrive on the schedule you set, across all your apps.
- 02
Understand
Each message is translated and sorted into your categories, so similar issues sit together.
- 03
Draft
Replies start from your templates, written in your language and adapted to the person.
- 04
Approve
Check, edit and send in their language. One at a time or a whole category at once.
Built for the way small app teams actually work.
Write in your language
Read and draft in your working language. Publish in the language the reviewer wrote in, within Google Play’s 350-character limit.
Needs human, not guesswork
Unclear messages and missing details are set aside for you instead of getting a generic answer.
Support email in the same queue
Connect an IMAP and SMTP mailbox and answer support emails next to your reviews, with the same templates.
Insights, spike alerts and rankings
See ratings by app version, get a Slack or email alert when a topic suddenly spikes, and track where you rank on Google Play.
Roles, approvals and a log
Members draft, admins approve refund and billing replies, viewers just look. Every send and approval is logged.
Nothing goes public unless a person — or a rule you wrote — says so.
Replies wait for a person by default. You can let OpsHub thank 5-star reviewers on its own, with limits you set. Uncertain or sensitive messages go to Needs human instead of getting a generic answer.
How OpsHub handles access and credentials- Approval by defaultDrafts never publish on their own. Auto-reply is off until an admin turns it on, and only covers 5-star reviews with no question, up to a daily limit.
- Credentials stay out of sightService account keys and mailbox passwords are never shown again after saving.
- Models you can chooseDrafting and translation run on OpenRouter models, so you can pick one that fits your budget.
- A clear historySent replies stay in Done, and the activity log shows who sent, approved or changed what.
Start free. Upgrade when the queue grows.
Compare plans →Questions
Does OpsHub publish replies automatically?
Only if you turn on auto-reply for an app — it then thanks 5-star reviewers who didn’t ask anything, up to a daily limit you set. Everything else waits for a person.
Can I try it without connecting Google Play?
Yes. The sample workspace uses demo data and can’t publish anything.
Which sources are supported?
Google Play reviews and any IMAP/SMTP support mailbox.
What happens when the AI isn’t sure?
The message goes to Needs human, so you can fill in details or reply yourself.
Can I cancel anytime?
Yes. Plan changes take effect at the end of the billing period, and your workspace is kept.
See it with your own reviews.
Connect one app free, or look around the sample workspace first.