RESOLVEDSync queue returned to normal
Delayed reviews were imported in order. We confirmed publishing and approvals were unaffected.
RESOLVED
Delayed Google Play review sync
Customer impact
New Google Play reviews appeared late in AppPilot. Existing drafts, approvals, and publishing remained available. No replies were lost or published automatically.
AFFECTED COMPONENTGoogle Play sync
Timeline
MONITORINGBacklog processing completed
Import latency returned below the normal operating threshold.
IDENTIFIEDUpstream rate limit identified
We reduced request concurrency and began draining the queue safely.
INVESTIGATINGReview imports were delayed
Monitoring detected elevated sync latency for a subset of connected apps.